Privacy Policy

Mainio Tech Oy is committed to protect privacy of the users of our services according to the EU General Data Protection Regulation (GDPR), the Information Society Code (917/2014), and other applicable laws in Finland. This Privacy Policy statement explains how your personal data is handled in the provided service.

By signing up for the service, you accept the terms defined by this Privacy Policy statement. We kindly ask you to carefully familiarize yourself with the Privacy Policy.

1. Name and Address of the Data Controller

The data controller:
Mainio Tech Oy
Business ID: 2403169-6

The address of the data controller:
Veneentekijäntie 4 A
00210 Helsinki
FINLAND

Person in charge of the register:
Antti Hukkanen
antti.hukkanen@mainiotech.fi

We ask you to contact the address above or via email at info@mainiosurvey.com if you have any enquiries or questions regarding personal data or the Privacy Policy.

2. The Purposes for which We Use the Data

We collect your personal data during the registration process. We use your personal data to produce and provide the service and possible communications regarding the service. In addition, we might collect information that we will use to improve the service or its parts.

3. The Data We Collect

When you register for the service, we require you to provide your email address and a password. In addition, you may provide your name and phone number to your account after registration. We also collect information related to your visits in the service, such as your IP-address, the browser you use, and the time you spend using the service.

If we identify a need, or otherwise see it as useful to collect information about the manner and ways you use the service, we may do so. This information might include positions you have clicked in the service and what areas of the service you have used. This information is primarily used to improve the service.

4. Storing and Securing the Data

Your data is stored in a third-party server environment that we control. This environment complies with strict safety regulations. All customer data for the service (including the data collected by using the service) is owned by the customer and we do not reserve any rights to that data. For example, survey data, responder recipient addresses, survey responses, and the content in the surveys created with the service are the customer’s data, although it is physically and technically located on the servers controlled by us. This data is only used to provide the service to the customers.

We are prepared and equipped with the necessary precautions to secure personal data and to prevent any unauthorized handling of this data. Access to our servers is restricted to those people that have received permission from us. Our server environment is a third-party server environment that is strictly secured and protected. Physical access to this environment is restricted to those people with permission to access the facilities. These people are required to identify themselves to the data center personnel with an identification card and a personal identity card in order to access the data center. The data center and the servers are monitored around the clock with strict security precautions.

Your data is backed up daily inside the physical data center. Your personal data is transferred to the Service through an SSL secured connection between your browser and our servers. The connections of the responders are also secured by SSL.

5. Disclosure and Assignment of the Information

We do not sell or disclose your personal data for any commercial purpose or any third parties without your prior consent. However, we may transfer your personal data according to our terms of service to third-party services that are used to provide the service as a whole. In such situations, we comply with the terms of the third parties and ensure that your data is safe with third parties.

In addition, we may use third-party software to track our users and analyze their use of the service. This information is only used to improve and further develop the service.

If a partnership with a third party requires us to disclose your personal data, we ensure that the third-party service providers comply with our requirements for treating your personal data. If a third-party service provider that we use is located outside the EU or the EEA, then we require these service providers to comply with the safe harbor framework’s requirements. In other situations than third-party system integrations or linkages, we do not disclose your information outside the EU or the EEA.

We may disclose your personal data in situations where we are legally required to do so. Such events include, for example, disclosing your personal data for authorities in order to resolve suspected abuse. As a part of corporate reorganization or sale of business, we may transfer your personal data to a third party by informing you in advance. In addition, we reserve our own right to handle all your data in order to resolve the suspected abuse of our service internally.

6. Cookies

Cookies are small text files that your browser stores on your computer and that are sent to the service each time you visit the service. The core features of the service use browser cookies for identifying the user and storing user-specific information, such as remembering the logged in user during the visit and possibly during any future visits. The core features require you to allow cookies from your browser and by using the service you grant us the permission to store cookies in your browser.

In addition, we may use cookies to collect information related to the use of the service, such as which pages you have visited, which areas of the service you have used, and where your mouse has moved during the visit. The third-party services that we use in the service might also store such cookies in your browser. We use the information collected with these cookies to improve and further develop the service.

7. User Rights

You have the right to examine and inspect what kind of personal data has been stored about you in our database. You may also demand us to correct any incorrect data stored about you, demand us to move your personal data to another service and deny us access to your personal data for certain purposes, including direct mailing, distance selling and other direct sales and marketing activities, marketing and opinion surveys, collection registers (e.g., professional register), and genealogy.

8. Changes to the Privacy Policy

From time to time we may change this Privacy Policy. We are constantly developing our service and this might require us to modify and change the Privacy Policy. We will inform customers about such changes, either in the service or through email to the email address available on our customer database, if the changes significantly affect the ways we treat personal data. Otherwise you can refer to the “last updated” section available at the top of this Privacy Policy as most of the changes are likely to be minor. Your continued use of the service following the changes to the Privacy Policy constitutes your acceptance of the updated Privacy Policy. After possible changes are made, we ask you to familiarize yourself with the updated Privacy Policy.